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Frequently Asked Questions  Have
a technical question? Contact
Us and we will respond within 24 hours or less! What are
the various thread size systems?
There are several thread sizing systems which
can be confusing TEX SIZE: Is the method recommended by The American
Textile Manufacturers Institute. It is a Direct Numbering System and removes
the "guesswork". Most major U.S. thread manufacturers have voluntarily
complied with this system. Basically, it is the weight (iin grams) per 1000 meters'
length of thread. The higher number, the heavier the thread. Sewing Thread
Online utilizes the Tex system. TICKET SIZE: This is a random numbering
system that varies from manufacturer to manufacturer. WEIGHT SIZE:
This is a sizing system used primarily by non-U.S. manufacturers and is better
suited for yarns. It is an Indirect system, the higher the number, the finer the
thread. What is mercerization and how does it improve the
thread? Mercerization
is a process where a thread is first passed through a gas
flame or copper plates to remove protruding fibers from the surface
of the thread. This produces a smooth surface and reduces linting.
The cotton yarn is then immersed under tension in an alkali solution
which is later neturalized in acid. This process causes a permanent
swelling of the fiber which increases its luster and enhances
dye affinity. If this process is not
performed properly, it can actually weaken the thread.
Coats was the first company to produce a cotton sewing thread
almost 200 years ago and have perfected the process producing
the finest industrial cottons in the market today. What are
Prewound Bobbins and what are the advantages? A
bobbin is a thread supply for the bottom thread in machines. There
are a wide variety of types and sizes of prewound bobbins which
maximize yardage on the bobbins and are ready for the operator
to use. Bobbins may be made of filament polyester (V-15), spun
polyester, filament nylon, core threads or spun cotton. Greater
Yardage: Increased machine run time; fewer bobbins
changes; increased production Precision
Wind: Consistent thread delivery; neater seams, fewer
repairs Broad Selection:
Select from various thread constructions, fiber
sizes,
colors and bobbin styles Superior
Quality: Resists overspinning; uniform tension and stitch
formation;
less waste Quick Bobbin Changes:
No winding of thread is necessary Eliminates
Metal Bobbins: No expenditure on metal bobbins or
unused
thread to clean from metal
bobbin
case What is the difference between Industrial
quality versus Consumer quality
thread? Industrial sewing threads
are used in high speed, automated commercial
equipment therefore, the quality level is engineered to run
fault-free at extremely high RPMs under the most demanding and
rigorous conditions. The quality control is more stringent as the thread
is used in high liability products such as Tire Cord, Parachutes,
Sutures, Automotive Airbags and Feminine Hygiene. Industrial
threads are "airspliced" which eliminates knots, have an upgraded
lubricant and are electronically "cleared" which dramatically
reduces the amount of slubs and faults in the thread.
| How
long will it take for my order to arrive? | |
| Almost
all packages are shipped within 24 to 48 hours of order placement. After an item
has shipped here is the timetable on when it should arrive at your doorstep: Priority
mail (US only) usually takes 3-5 business days Standard mail (US only) usually
takes 7-14 business days International orders usually take 10-14 working days
These are all approximate times. Delays *can* happen so please be patient while
your order arrives.
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What if one of my items is on backorder? | |
| If any of
your items sell out after you have paid, we will automatically place the item
on backorder and ship it once we get the item back in stock. We will ship your
other items (if any) asap, and on your invoice you will see comments on what item(s)
have been backordered. If you do not want to wait for
your backorder to come in, you are more than welcome to email us and we can:
- Exchange the item for something of equal value
- Give
a refund for the item
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